Monday, February 22, 2010

helpful communication lesson

When going back and forth with your spouse, whether in a discussion, disagreement, argument, or basic communication - try to incorporate the following four steps - make it a goal for these steps to be the natural way you process words and actions from another person.

Hear what is said (download information)
Interpret what you heard
Reflect (Ask clarifying Questions)
React Accordingly

-Don’t jump from Hearing to Reacting
-When in doubt ask clarifying questions (maybe he/she didn’t mean what you think)
-React in Humility
-If Humility is not an option at the time – cool off (take some time) before conversing

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